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Webinar Recording

Content design for legal content

Watch this on-demand webinar for practical steps you can take to bring the legal content on your website up to the standard of the rest of your content.

About this webinar recording

Is your legal content letting your website down? This webinar recording takes a serious look at the ‘final frontier’ of good content: the terms and conditions. Although plain language is nothing new, most traditional organisations – from banks to universities – still suffer from legalese and legalisms in their user agreements, privacy policies and other contracts.

This webinar recording will give you the basics of what a contract is from a content design point of view, how to adopt a collaborative relationship with legal and compliance teams, and how to deal with legalese and legalisms. The webinar recording is about the content design of legal content – but we will also mention the new field of ‘legal design’.

What will I learn?

From this webinar recording, you'll learn:

  • Why your users need to read and understand your online agreements, privacy statements and cookie policies (even if they don’t want to)
  • How to run a workshop that will enable your team to work with legal and compliance to tackle legalisms and legalese, from deeming provisions to liability clauses, from herein to thereafter (not to mention notwithstanding)
  • When to use legal definitions and how to write them

Register for free

April 2, 2020

4:00 pm

BST

Who is the webinar recording for?

If you have a suspicion that legal content does not have to be full of legalese to be legal, and you want to do something about it, this workshop is for you. Suitable for agencies working with clients, and for in-house teams, the webinar talks through practical steps you can take to bring the legal content on your website up to the standard of the rest of your content.  We assume some understanding of plain English – this is not for complete beginners.

Webinar Recording

Content design for legal content

Watch this on-demand webinar for practical steps you can take to bring the legal content on your website up to the standard of the rest of your content.

About this webinar recording

Is your legal content letting your website down? This webinar recording takes a serious look at the ‘final frontier’ of good content: the terms and conditions. Although plain language is nothing new, most traditional organisations – from banks to universities – still suffer from legalese and legalisms in their user agreements, privacy policies and other contracts.

This webinar recording will give you the basics of what a contract is from a content design point of view, how to adopt a collaborative relationship with legal and compliance teams, and how to deal with legalese and legalisms. The webinar recording is about the content design of legal content – but we will also mention the new field of ‘legal design’.

What will I learn?

From this webinar recording, you'll learn:

  • Why your users need to read and understand your online agreements, privacy statements and cookie policies (even if they don’t want to)
  • How to run a workshop that will enable your team to work with legal and compliance to tackle legalisms and legalese, from deeming provisions to liability clauses, from herein to thereafter (not to mention notwithstanding)
  • When to use legal definitions and how to write them

Who is the webinar recording for?

If you have a suspicion that legal content does not have to be full of legalese to be legal, and you want to do something about it, this workshop is for you. Suitable for agencies working with clients, and for in-house teams, the webinar talks through practical steps you can take to bring the legal content on your website up to the standard of the rest of your content.  We assume some understanding of plain English – this is not for complete beginners.

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Register for free

April 2, 2020

4:00 pm

BST

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Frances Gordon

For the past 20 years, Frances has championed the belief that clear legal content has a central role to play in creating great customer and user experiences. During this time, she has collaborated with digital, marketing, legal and compliance teams to make contractual information more understandable, usable and useful.

Frances is the co-founder of a consultancy and training company called Simplified. The Simplified training course has helped over 8,000 professionals, including many legal practitioners, to create clear content. Simplified has also helped large organisations around the world to meet the plain-language requirements of Treating Customers Fairly regulations and consumer rights laws.

Frances’ career includes tenures as Head of Content Strategy at Siegel & Gale, Senior Content Strategist (VP) at Barclaycard, and Head of Brand and Content at fintech, Oradian.

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