Can I try GatherContent for free?
Yes, all you need to do is sign up to a 30 day free trial, which includes all features and no limits. After your free trial you can then select a plan to continue using your account.
What happens after my trial?
After the 30 day trial you will be given the option to sign up to one of our plans. If you decide not to start a paid account, you will no longer be able to access your account or content, but you can download all your content before your trial expires. If you sign up, your account and content will all remain as per your trial so you can continue to work on it as needed.
How can I pay?
You can purchase GatherContent with all major credit cards. For annual subscriptions over 20 seats, we can issue an invoice payable by bank transfer. Please contact us to arrange an invoice purchase. Monthly purchases must be paid by credit card.
What currency can we be charged in?
All accounts are billed in United States dollars. We can offer other currency options on larger annual plans. Contact our sales team for more details.
What is VAT?
All prices exclude VAT. If you are located in the UK the prevailing rate (20%) will be applied to your bill each month. If you are located in the EU please enter your VAT number during the checkout process to avoid paying VAT.
Can I upgrade and downgrade my account?
You can upgrade or downgrade your subscription at any time from your account settings. An upgrade will happen immediately and a downgrade will happen at the end of your billing cycle. Find out more.
Is there a long term commitment?
Monthly plans are pay-as-you-go and can be cancelled at any time with no further payments. Annual subscriptions are pre-paid in advance and tie you into an annual agreement which automatically renews each year. Refunds are not offered for any past payments.
Is content safe and secure?
Yes, we take security and backups seriously. We run continuous backups of our databases, and have full server redundancy. We can restore your account to any point in time in the previous 30 days. You can also export your content at any time.
I need a plan with 50+ users and custom functionality, can you help me?
Let us know and one of our sales team will provide the best option for you.
Why can't I have less than 7 users?
With GatherContent we're setting out to help with effective content operations in teams, so we've capped accounts at 7 seats. You don't need to fill them all right away, and will simply have 'available seats' in your account.
We may need to change the number of people in our team. How does that work?
You can add or remove seats whenever you want. Find out more.
Does GatherContent offer a discount for nonprofits?
We're happy to offer eligible nonprofit organizations discounts on our annual plans . Please contact us to find out more .