Big content projects—the kind with lots of contributors, subject matter experts, and stakeholders—can get really messy really fast.You know what I mean. You’ve got multiple writers across different departments, subject matter experts without a writing background, or writers without subject matter expertise. You’re wrangling legal teams, SEO specialists, content creators, and content uploaders. And, to top it all off, everyone is sending/saving/uploading content that is formatted differently.In short, it can be chaos. Which is why so many companies rely on content templates to keep everyone on the same page.
We think templates are essential to the content process, especially if you have more than one cook in the content kitchen. Not only do they allow you to keep everyone on track (no one forgets the headline when there’s a required field for it in your system or a box for it in your text document), but they can also help your team think strategically and holistically about the content they’re creating for each page.
"By knowing what’s going to go where, you have a better idea of what needs to be written, and how much needs to be written about each message element." - Roger Parker
How can your templates accomplish all this?By incorporating the right elements—for strategic thinking, SEO-friendliness, usability, and, of course, on-page content itself…
Including a few strategic elements (like those we suggest below) in every page template will help your content creators stay focused on company goals, user goals, and the content that will support them.If you already have page tables, consider incorporating them into your templates. (Page tables are strategic breakdowns of each page of your site and may include page goals, prioritised content, and maintenance concerns. If you want to learn more, we recommend picking up a copy of Content Strategy for the Web.)If you are creating templates from scratch, make sure to include strategic elements from the start. And if you’ve got a template without strategic elements, it’s time to weave them in.Here are a few elements you may want to include in your templates:
In addition to audience, purpose, and strategy, SEO and usability can (and should) be accounted for up front by including them in your templates. SEO and usability elements, which so often go hand in hand, may include:
Even if you aren’t focused on SEO, it’s always a good idea to include usability elements, as well as browser titles and meta descriptions, which impact users as well as search engines.
Make sure you don’t forget the on-page content (which, if you already have templates, is probably what you’re starting with). With pre-determined templates, you can make sure that your content creators not only address the headline and body copy for each page, but also:
Depending on your project, you may want to include some or all of these elements—or you may want to have several different content templates for different sections of the site (a video library, for example, will have different content requirements than a landing page, though both can benefit from the strategic and SEO elements discussed above).
It’s time to put that chaos back in its place (which isn’t in your content project). And your next steps are pretty simple. To summarise:
Big content projects—the kind with lots of contributors, subject matter experts, and stakeholders—can get really messy really fast.You know what I mean. You’ve got multiple writers across different departments, subject matter experts without a writing background, or writers without subject matter expertise. You’re wrangling legal teams, SEO specialists, content creators, and content uploaders. And, to top it all off, everyone is sending/saving/uploading content that is formatted differently.In short, it can be chaos. Which is why so many companies rely on content templates to keep everyone on the same page.
We think templates are essential to the content process, especially if you have more than one cook in the content kitchen. Not only do they allow you to keep everyone on track (no one forgets the headline when there’s a required field for it in your system or a box for it in your text document), but they can also help your team think strategically and holistically about the content they’re creating for each page.
"By knowing what’s going to go where, you have a better idea of what needs to be written, and how much needs to be written about each message element." - Roger Parker
How can your templates accomplish all this?By incorporating the right elements—for strategic thinking, SEO-friendliness, usability, and, of course, on-page content itself…
Including a few strategic elements (like those we suggest below) in every page template will help your content creators stay focused on company goals, user goals, and the content that will support them.If you already have page tables, consider incorporating them into your templates. (Page tables are strategic breakdowns of each page of your site and may include page goals, prioritised content, and maintenance concerns. If you want to learn more, we recommend picking up a copy of Content Strategy for the Web.)If you are creating templates from scratch, make sure to include strategic elements from the start. And if you’ve got a template without strategic elements, it’s time to weave them in.Here are a few elements you may want to include in your templates:
In addition to audience, purpose, and strategy, SEO and usability can (and should) be accounted for up front by including them in your templates. SEO and usability elements, which so often go hand in hand, may include:
Even if you aren’t focused on SEO, it’s always a good idea to include usability elements, as well as browser titles and meta descriptions, which impact users as well as search engines.
Make sure you don’t forget the on-page content (which, if you already have templates, is probably what you’re starting with). With pre-determined templates, you can make sure that your content creators not only address the headline and body copy for each page, but also:
Depending on your project, you may want to include some or all of these elements—or you may want to have several different content templates for different sections of the site (a video library, for example, will have different content requirements than a landing page, though both can benefit from the strategic and SEO elements discussed above).
It’s time to put that chaos back in its place (which isn’t in your content project). And your next steps are pretty simple. To summarise:
Gigi is a content strategist and web writer specializing in travel, technology, education, non-profit, and wellness content. In 2010, she quit her agency job and started Content for Do-Gooders, where she helps clients solve messy content problems around the world. You should follow her on Twitter.
