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Webinar Recording

Masterclass: Omnichannel in Pharma - from getting started to the cutting edge

In this masterclass, you'll discover how your organization should get started with omnichannel — from engaging your colleagues to evaluating whether your tech stack will be fit-for-purpose.

About this webinar recording

Pharmaceutical and Life Science companies have caught the omnichannel bug. Around the world, they are quickly forming teams and investing millions.

Often, these initiatives are led by highly competent staff who have years of pharma experience, but they're suddenly being asked to develop and execute on content strategies and platforms vastly more complex than anything the company has done before.

And this is all to be executed whilst maintaining quality, compliance, and staff morale — a tall order!

This recording drawsupon case studies from the likes of Eli Lilly, Roche, and 3M Lifesciences to clearly define why and how of proven strategies and tactics that can help a pharma company move towards omnichannel.

We looked at how to successfully implement methods like component content (aka: 'atomic', 'modular', 'structured', 'reusable', “like Lego”…), omnichannel data and analytics integration, and tagging and categorising for personalisation and regional compliance at scale.

Outcomes and key takeaways

You'll learn:

  • How pharma brands can begin their journey towards omnichannel
  • How to engage inter-team stakeholder buy-in for your omnichannel strategy
  • How different areas within the pharma enterprise can benefit from shared methodologies and tech — even if they involve very different audiences and processes
  • What you should be looking for from your platforms when going omnichannel. How can you tell whether your tech stack is up to the job?

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Register today

April 26, 2023

4:00 pm

BST

Tickets $199

Book your place

Who is the masterclass recording for?

  • Leaders in various pharma areas including
  • Medical Affairs
  • Marketing
  • Commercial
  • Regulatory
  • Medical Information
  • Systems and infrastructure
  • Content strategy
  • Content design
  • Content operations teams

Webinar Recording

Recorded:

April 26, 2023

Masterclass: Omnichannel in Pharma - from getting started to the cutting edge

In this masterclass, you'll discover how your organization should get started with omnichannel — from engaging your colleagues to evaluating whether your tech stack will be fit-for-purpose.

Download the slide deck and resources

About this webinar recording

Pharmaceutical and Life Science companies have caught the omnichannel bug. Around the world, they are quickly forming teams and investing millions.

Often, these initiatives are led by highly competent staff who have years of pharma experience, but they're suddenly being asked to develop and execute on content strategies and platforms vastly more complex than anything the company has done before.

And this is all to be executed whilst maintaining quality, compliance, and staff morale — a tall order!

This recording drawsupon case studies from the likes of Eli Lilly, Roche, and 3M Lifesciences to clearly define why and how of proven strategies and tactics that can help a pharma company move towards omnichannel.

We looked at how to successfully implement methods like component content (aka: 'atomic', 'modular', 'structured', 'reusable', “like Lego”…), omnichannel data and analytics integration, and tagging and categorising for personalisation and regional compliance at scale.

Outcomes and key takeaways

You'll learn:

  • How pharma brands can begin their journey towards omnichannel
  • How to engage inter-team stakeholder buy-in for your omnichannel strategy
  • How different areas within the pharma enterprise can benefit from shared methodologies and tech — even if they involve very different audiences and processes
  • What you should be looking for from your platforms when going omnichannel. How can you tell whether your tech stack is up to the job?

Tagged as:

No items found.

Register today

April 26, 2023

4:00 pm

GMT

Tickets $199

Book your place

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Noz Urbina

Noz Urbina is a globally recognised leader in the field of content strategy and customer experience. He’s well known as a pioneer in customer journey mapping and adaptive content modelling for delivering personalised, contextually relevant content experiences in an omnichannel environment. Noz is co-founder and Programme Director of OmnichannelX. He is also co-author of the book “Content Strategy: Connecting the dots between business, brand, and benefits” and lecturer in the Masters Programme in content strategy at the University of Applied Sciences, Graz.

Noz's company, Urbina Consulting, works with the world’s largest organisations and most complex content challenges. He has assisted dozens of multinational organisations with developing or improving their content strategies, managing tool selections, pilot projects, delivering training, and guiding implementations. Clients include Microsoft, Johnson & Johnson Pharmaceuticals, Sanofi Vaccines, Mastercard, Barclays Bank, Abbott Laboratories, and many more.

Upcoming webinars and masterclasses

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